Technical Support :: Help for Using MATLAB (Desktop Tools and Development Environment)

Desktop Tools and Development Environment

Technical Support

Technical Support provides help for problems you have with MathWorks products:

Find specific Technical Support information using the Help browser Search feature. Run a search for a specified term. The end of the results list includes a link that runs the same search on the support database. This database, on the MathWorks Web site, provides the most up-to-date solutions for questions posed by users.
Select Technical Support Knowledge Base from the Help -> Web Resources menu to go to the Technical Support Web page (http://www.mathworks.com/support). The page displays in your system's default Web browser. You can find out about other types of information such as third-party books, ask questions, make suggestions, and report possible bugs.
If you cannot access the Web site, you can e-mail Technical Support using the address support@mathworks.com. You must provide your license number to obtain support. It is helpful if you also provide your operating system and MATLAB version number. You can obtain the information by running the ver function or by selecting Help -> About.

Newsgroup for MathWorks Products

The Usenet newsgroup for MATLAB and related products, comp.soft-sys.matlab, (also known as cssm) is read by thousands of users worldwide. Access the newsgroup to ask for or provide help or advice. You can read and submit postings as well as view and search through a sizable archive of postings using the MATLAB Central Newsgroup Access Web page on the MathWorks Web site, http://www.mathworks.com/matlabcentral. You can access this via Help -> Web Resources from any desktop component.

First-time users to the newsgroup should read the newsgroup FAQ, linked to from the MATLAB Central page. It is a good practice to try to solve your own problem using the documentation and Technical Support database before posting a question to the newsgroup. Be sure to post with a meaningful subject that briefly describes the nature of the issue.

Documentation for Other Products Other Resources for MATLAB Information